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Questions about an account, a deposit or a position? Reach us the way that suits you — someone is on every day.
Frequently asked questions
How do I create an account?
Choose Get Started, give your name and email, set a password and confirm it. Verification needs a photo ID and a recent proof of address, and is usually done the same working day.
Is my data secure on your platform?
Client funds are held in segregated accounts and every login supports two-factor authentication. Personal data handling is set out in full in our privacy policy.
How does copy trading work?
Browse trader profiles and their performance history, then choose who to follow. Their trades execute in your account proportionally to your allocation, and you can stop copying at any time.
What are the fees for trading?
Fees depend on the market and your account tier, and every spread and swap is shown before you confirm a position. Nothing is added after the fact.
How quickly are withdrawals paid?
Requests are processed the same working day once your account is verified. Arrival time then depends on the method you chose.
Can I trade from my phone?
Yes — the same account, positions and live pricing across desktop, tablet and mobile, with nothing to sync.